Privacy Policy

This policy explains our approach to personal information in plain language. It applies to this website, our newsletter and enquiries you send to our studio. It is reviewed whenever our practices change.

Who we are

Renovate Home Space is a home renovation studio serving Denver and the surrounding metro area. We are the controller of the personal information described in this policy. Our contact details appear on the Contact Us page, and our postal address, telephone number and email address are published there for any privacy enquiry.

Information we collect

• Enquiries you send us. Your name, email address, telephone number, property type, the service you are interested in, your timeline and the project details you choose to describe.
• Newsletter information. Your email address, the name you give us, your topic preferences, the frequency you select and your subscription or unsubscription requests.
• Project information. Where you engage us, photographs, measurements, plans, specifications and correspondence relating to the renovation.
• Technical information. Basic, aggregated information about how pages are used, such as browser type and pages viewed, collected through cookies or similar technologies where you allow them.

How we use your information

• To respond to your enquiry and prepare an itemised estimate.
• To plan, schedule and deliver renovation work, including coordination with trades and suppliers working on your project.
• To send the newsletter you asked for, and to honour unsubscription requests.
• To introduce you to home improvement finance partners where you ask us to.
• To keep warranty, safety and compliance records for completed work.
• To improve this website, our services and the clarity of our advice.

Our lawful basis for processing

We process your information because you have asked us to (for example when you submit an enquiry or subscribe), because we have a legitimate interest in operating a renovation studio responsibly, because we must meet legal and safety obligations, and because you have consented to specific uses such as newsletter marketing. You may withdraw consent at any time using the unsubscribe page.

Cookies and similar technologies

This website works without advertising cookies. Where cookies or local storage are used, they exist to remember your preferences or to measure anonymous, aggregated page usage. You can block or delete cookies in your browser settings, and the site will continue to work normally. This site also embeds a map from OpenStreetMap on the Contact page, which may set its own cookies when it loads.

Sharing your information

We do not sell personal information. We share it only where it is necessary:

• With vetted trades, suppliers and safety specialists working on your project.
• With the email service provider that delivers our newsletter.
• With home improvement finance partners, but only when you ask for an introduction.
• With professional advisers, insurers and authorities where the law requires it.

Home loan and finance guidance

When you ask about renovation finance, we share the information you choose to provide with lending partners so they can assess your options. We are not a lender or a financial adviser, and any lending decision, rate or term is made by the lender under their own privacy policy and terms.

How long we keep information

Enquiries that do not become projects are kept only as long as needed to answer you and then removed. Project records, warranty documents and safety certifications are retained for as long as the warranty and legal obligations require. Newsletter details are kept until you unsubscribe or ask us to delete them.

Your rights

Subject to your local law, you may ask us to:

• Confirm what personal information we hold and provide a copy of it.
• Correct information that is inaccurate or incomplete.
• Delete information we no longer need to hold.
• Restrict or object to certain processing, including marketing.
• Provide your information in a portable format.
• Withdraw consent you have previously given.

Requests can be made by email or telephone using the details on our Contact Us page. We may ask for proof of identity, and we aim to respond within the timeframe required by applicable law.

Security

We use appropriate technical and organisational measures to protect your information, including restricted access, secure transmission and careful handling of project documents. No method of transmission or storage is completely secure, so we review our practices regularly and limit access to the people who need it.

Children’s privacy

This website and our services are intended for adults arranging renovation work. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will remove it.

Links to other websites

Our pages may link to third-party sites, such as mapping services or lender websites. We are not responsible for their privacy practices, and we encourage you to read their policies before sharing information with them.

Changes to this policy

We may update this policy to reflect changes in our practices or the law. The current version always appears on this page, and material changes will be communicated clearly to newsletter subscribers and active clients.

How to contact us about privacy

For any question, request or concern about this policy or your information, please use the details published on our Contact Us page, email contact@renovatehomespace.com or call +1 303-573-1450. If you are not satisfied with our response, you may contact your local data protection authority.